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How to Take the Best Photos

MyChart makes it easy to send photos to your provider by attaching images to your secure message. Help your doctor by taking photos that clearly show your concerns. Tip: use the MyChart app to easily attach a picture to a message using your phone.

5 Photo Rules to Follow

  1. Photos should be well lit. Natural lighting is best.
  2. Hide "distractions." Remove jewelry, clothing, busy wallpaper, etc.
  3. Open camera app and hold steady with both hands.
  4. Focus your photos by touching your phone screen. Retake the picture if it's blurry.
  5. Orient the camera parallel to your skin; do not angle up or down.

Dos and Don'ts

  • Do use a neutral background
  • Do use a good camera angle
  • Do take photos from more than one viewpoint
    • Up close
    • Further back to get the whole body part
    • From the side to see if the site is raised
  • Do take a close-up and wide picture of the condition
  • Do use the MyChart app to easily attach a picture to a message using your phone.
  • Use camera on the backside of your phone (not the selfie camera)
  • Do not use a background that is too busy
  • Do not take at odd camera angles
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